Shipping policy

SHIPPING POLICY  

Last updated: 10/08/2025  

Thank you for visiting and shopping at [Your Store Name]. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time  
- All orders are processed within 1–2 business days.  
- Orders are not shipped or delivered on Sundays or public holidays.  
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email/phone in case of a significant delay.

2. Shipping Rates & Delivery Estimates  
- We offer Free Standard Shipping on all prepaid orders within India.  
- Cash on Delivery (COD) orders may have an additional fee of ₹[XX].  
- Estimated delivery time:  
  - Metro Cities: 3–5 business days  
  - Other Locations: 5–8 business days  
- Delivery delays can occasionally occur due to unforeseen circumstances (weather, courier delays, etc.).

3. Shipment Confirmation & Order Tracking  
- You will receive a Shipment Confirmation Email with tracking details once your order has been dispatched.  
- Tracking information may take up to 24 hours to become active.

4. Shipping Locations  
- We currently ship only within India.  
- We do not ship to PO boxes or APO/FPO addresses.

5. Damages  
- [Your Store Name] is not liable for any products damaged or lost during shipping.  
- If your order arrives damaged:  
  1. Please contact us within 48 hours of delivery.  
  2. Provide photos of the damaged product and packaging.  
  3. We will assist you in filing a claim with the courier and arrange a replacement if applicable.

6. Contact Us  
For any shipping-related questions, please contact our support team:  
Email: [Your Email Address]  
Phone: [Your Phone Number]